GameSense advisors at MGM Springfield (WBZ-TV) And while most people gamble responsibly, some are going to get into trouble because gambling can be addictive.
One study estimates that about 2% of the Massachusetts population has a serious gambling problem. 'So they are going to be connecting with them and say, 'hey Joe, how's your budget going? You've talked to me about wanting to play less or wanting to spend within a certain range, how's that going?' So they're kind of that checkpoint,' Warner says. GameSense is staffed 16 hours a day, seven days a week by advisors who not only work the desk, they also walk around the casino, striking up conversations and building relationships with regulars. It's also a program to help people connect to treatment and resources outside the casino,' says Marlene Warner, the Executive Director of the Mass Council on Compulsive Gambling. Right next to the flashing slot machines at the new MGM casino in Springfield is a first aid station of sorts, run by the Mass Council on Compulsive Gambling and funded by the state's Gaming Commission.
The program is designed to educate players on the risks, and help curb gambling addiction. It's something required by law in all Mass. SPRINGFIELD (CBS) - Play responsibly, that's the message of the GameSense program inside the new MGM Springfield hotel and casino.